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Learning Support Services (LSS) oversees both the Falvey Test Center and the Tolentine Test Center. The Office for Access & Disability Services (ADS) oversees the ADS Test Center.

Although these Test Centers are available to support student test takers, test proctoring is a shared responsibility among LSS, ADS, other departments, and professors. When able, professors should proctor their students and provide any needed accommodations.

When a student books an exam, faculty will receive an email which specifies whether the student will be taking the exam with the Falvey Test Center, the ADS Test Center, or the Tolentine Test Center. Please double check the location and start time for the student鈥攊t may be different based on where a student is registered or where and when we can find a seat. If a professor has a question about when the student has booked the exam, please reach out to the student and falvey.testcenter@villanova.edu, ods@villanova.edu, or tolentine.testcenter@villanova.edu to confirm the reason.

Space is limited for exam proctoring and is available on a first come, first served basis. Students must schedule at least 3 business days in advance to make sure they can get a seat at the time they need. 

Falvey Test Center regular testing hours:

• Monday - Friday, 9:00 AM 鈥� 5:00 PM.

Falvey Test Center final exam hours:

• Saturday of Final Exam Week, 8:00 AM 鈥� 5:00 PM.
• Monday - Friday of Final Exam Week, 8:30 AM 鈥� 5:00 PM.

The Falvey Test Center provides proctoring for students with specific disabilities requiring exam readers, private rooms, and/or special equipment. Students who receive extra time to complete their exams will be accommodated to the best of our ability with the resources we have. This may cause faculty to have to support their own exams for some students. We ask students to check with professors before making an exam proctoring appointment. If faculty can provide the appropriate testing accommodations without assistance from the Falvey Test Center, please speak to the student so they can cancel their appointment.

ADS Test Center regular testing hours:

• Monday - Friday, 8:30 AM 鈥� 4:00 PM.

The ADS Test Center provides proctoring for students with specific disabilities requiring exam readers, private rooms, and/or special equipment. Students who receive extra time to complete their exams will be accommodated to the best of our ability with the resources we have. This may cause faculty to have to support their own exams for some students. We ask students to check with professors before making an exam proctoring appointment. If faculty can provide the appropriate testing accommodations without assistance from the ADS Test Center, please speak to the student so they can cancel their appointment.

Tolentine Test Center regular testing hours:

• Monday, Wednesday, Friday, 9:00 AM 鈥� 5 PM.
• Tuesday, Thursday, 1:00 PM 鈥� 9:00 PM

Students who miss a class due to illness, athletics, or other concerns are able to reschedule their tests or quizzes in the Tolentine Test Center with their professor's permission. Students registered with LSS or ADS for testing accommodations who are unable to book an exam with the office they are registered with due to the high volume of test takers may also schedule tests or quizzes in the Tolentine Test Center.

Falvey Test Center, ADS Test Center, & Tolentine Test Center Proctoring Procedure Reminders

• Any exams uploaded to can be viewed by the Falvey Test Center, the ADS Test Center, and the Tolentine Test Center.
• Professors who need to make changes to an exam that was previously uploaded to Clockwork, after 4 pm the day before the exam, should email the updated version to falvey.testcenter@villanova.edu, ods@villanova.edu or tolentine.testcenter@villanova.edu, depending on where the student is scheduled to take the exam. 
• When reviewing a student鈥檚 scheduled test and completing the Test Information Form on ClockWork, professors should: 
  • Confirm that the student鈥檚 scheduled test times are correct. (i.e., Is the time that the class has to take the test/quiz the same as what the student scheduled without their accommodated time? Is it okay for a student to take a test at the scheduled time, with the understanding that sometimes tests are scheduled on different days/times due to the Falvey Test Center, the ADS Test Center, the Tolentine Test Center, or the student's availability?) 
    • When professors indicate a change of day or time in Clockwork, it doesn鈥檛 change the actual time for the student鈥檚 scheduled exam. It just sends a notification email.
    • If you have a particular concern or question about a student鈥檚 scheduled test time (i.e., the exam is shorter or longer than listed) please contact falvey.testcenter@villanova.edu, ods@villanova.edu, or tolentine.testcenter@villanova.edu directly.
  • Confirm that you have submitted the correct Password if the student is taking a Blackboard exam.
  • Include contact information (phone number and/or email) for how you can be reached if a student has questions during the exam. And please remember to be available at that time so we can ensure that your students can get their questions answered within the timeframe of their scheduled exam.
• We encourage professors to send reminders to students who are registered with LSS or ADS about scheduling exams. 
• Clockwork allows students to schedule at least 3 business days in advance, but we recommend that students try to schedule with us at least 7 days in advance due to the volume of students who need to have their exams proctored.  
• Students do not have to take their exams in the Falvey Test Center, the ADS Test Center, or the Tolentine Test Center if you are able to proctor them and provide them with any necessary testing accommodations.

Blackboard exams

• If there is a password, please be sure to provide this to the Falvey Test Center, the ADS Test Center, and/or the Tolentine Test Center in advance of the exam. This can be done on via the . 
• Faculty can set up the testing accommodations on Blackboard for individual students based on their specific start time and end time. UNIT has created a guide with directions for how to do this.
• Please consider proctoring exams with audio components. We have found that headphones often do not work when Lockdown Browser is being used. Students trying to listen to audio files or videos then have no way to access that section of the test without disturbing other test-takers.
• Please consider allowing the Falvey Test Center, the ADS Test Center, and/or the Tolentine Test Center to monitor the length of the exam, rather than setting the Blackboard exam to timeout. Unless you are confident that the exam is set to start and end at the correct times, our proctors can help by letting the student know when their time is up, regardless of the end time on Blackboard.

Delivering exams & Test Info form

Faculty can upload the exam to , email it to falvey.testcenter@villanova.edu, ods@villanova.edu, or tolentine.testcenter@villanova.edu, or drop off a copy to the Falvey Test Center in Falvey 212, the ADS Test Center on the Second Floor of the Connelly Center, or the Tolentine Test Center in Tolentine 121, depending on the location where the student is taking the exam. Please double check the test confirmation email to determine the correct location. Please submit tests in a timely manner. Please keep in mind that when tests are submitted electronically (on ClockWork or via email), we then need to print them along with the testing information for the proctor. Regardless of delivery method, please make sure to fill out the Test Info Form on ClockWork. You should use this form to provide passwords, required materials, and special instructions for the test. This helps us administer and return your exam in a secure manner.

Faculty can upload exams to  or update the Test Info Form up to 12 hours in advance of the test. If it's less than 12 hours in advance, please email the test and any passwords, required materials, or special instructions to the appropriate Test Center.

Returning exams

Most professors request that we scan completed exams back to them. Please check your email for the exam before contacting the Falvey Test Center, the ADS Test Center, or the Tolentine Test Center about a missing exam. We generally send the exams from our Xerox machine, so they will arrive from the following address: Learning-Support-Xerox@villanova.edu (Falvey Test Center), international.students@villanova.edu (ADS Test Center), or Tolentine Test Center Xerox TBD.

A note on blue books

If you would like students to take exams using a blue book, please specify this in the . The Falvey Test Center, the ADS Test Center, and the Tolentine Test Center cannot scan blue books. The pages are thin and the scan is very difficult to read. (We can allow students to use lined notebook paper instead of a blue book, if that is acceptable to the professor. The notebook paper can be scanned.) Professors choosing to use blue books must pick up the completed exam in the Falvey Test Center, the ADS Test Center, or the Tolentine Test Center during regular business hours. If a student has an accommodation to use a laptop (instead of writing an exam by hand), we will allow them to use word processing instead of a blue book.

Troubleshooting

There are times when we need to reach out to professors during the exam in case there are typos, student questions, or issues with technology. If a cell phone is the best way to reach you, please provide your cell phone number in the

Reduced distraction environment

A reduced distraction environment is an accommodation for a testing environment outside of the normal classroom where noise and visual stimuli are reduced. This can be in a separate classroom where other students with accommodations are taking the same test. Reduced distraction environment is not equivalent to a private room with no other students. Many professors may be able to provide students with this accommodation by reserving a nearby classroom through the Office of the Registrar or through their department. If you are unable to provide this accommodation, students with this accommodation may sign up with the Falvey Test Center or the ADS Test Center, depending on where they are registered. 

Final exams start times

During finals week, the Falvey Test Center adjusts their hours and has three consistent start times per day. This is ensure that we are better able to support students taking their final exams with accommodations. Due to the volume of exams during this week, this consistent schedule also enables the Falvey Test Center to better manage the number of tests proctored for hundreds of students taking different exams with different professors and instructions throughout the week. This is all to ensure that the Falvey Test Center is able to provide students and faculty a seamless test taking experience. 

During finals week, the Falvey Test Center is open Monday through Friday, 8:30 am - 5 pm with the following consistent start times: 8:30 am, 11:30 am, and 1 pm. We are also open on Saturdays from 8 am - 5 pm with the following consistent start times: 8 am, 10:45 am, and 1 pm. (Student with 100% extra time may start at 12 pm instead of 1 pm.)

The Tolentine Test Center will operate during finals week depending on demand. This will also determine test proctoring hours. 

Frequently Asked Questions